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Client Case Study


Hermitage Fitness Center

 
 

“I would like to personally say a big "Thanks" to ASF! Our club is celebrating its 22 year anniversary this month, and we’ve been with ASF for the past 15 years.  Since I virtually grew up in the business and was the person responsible for the "manual" posting of payments, past due notices, collecting payments at the club, calling on renewals, etc., I can truly say that having almost everything automated and electronic has been a blessing! 

Another terrific aspect of ASF is that at the club, we can focus on "club business at hand" rather than try and solve disputes or deal with past due clients at the front desk- in front of potential new customers!  We can simply give our members an 800 number, and they can call to speak with a customer service representative at ASF to resolve any payment or billing issues!

 Probably one of the best things about ASF is that some of the same employees that helped me get set up with ASF 15 years ago are still with the company!  To me this says that not only is ASF committed to the needs of its clients, but apparently the needs of their employees too! Thanks ASF!”

 
Vonda Paris, Hermitage Fitness Center

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