“When I became CFO of Women's Workout World only one of our clubs was using ASF, and our eight other clubs were with another billing company. I soon realized that ASF has much more to offer: instantaneous online information, accounting tools for cash flow analysis ... ”

—Mel Siegal, CFO Women's Workout World

FAQ's

How much does your billing service cost?

We work on a percentage of what we successfully collect for you. That percentage is based on method of payment, volume, average payment amount and level of service you choose. So, as you grow, you earn the opportunity to pay less. Contact an ASF representative for a specific estimate for your business.

Is ASF International PCI-DSS Compliant?

Absolutely. In fact, ASF goes above and beyond PCI-DSS standards to protect our customers and their card information.

What happens when a payment draft rejects?

We immediately send an email, a late notice and make a phone call to notify your member of the rejected payment. We let them know we'll be redrafting their account within the next few business days to bring them current. If the next draft rejects, the process is repeated until we collect the payment. We will draft up to four times per payment if necessary, and do everything in our power to keep them current and on their electronic method of payment.

How much do I pay for follow-up on payments?

There is no additional charge. In fact, you pay nothing until we collect the payment for you. This gives us incentive to perform well for our clients.

If you are handling my cancellations, is there a charge if I want to cancel a member?

No. We understand that contracts will need to be cancelled under certain circumstances (moving, permanent disability, etc.), and your club is not penalized for these.

Can your system handle rollovers for member renewals?

Yes, and many of our clients take advantage of this renewal option so they don't miss any member payments. When you enter a contract in our system, simply tell us if you want us to send a term renewal offer or roll it over to open-end. Either way, we can handle it.