“With 17 clubs, we have a lot of data to track and high expectations of our billing and software provider. We've relied on ASF for the past 13 years, and consider them critical partners in our plans for future growth. Through processes like fingerprint scanning for member check-in and multiple club reporting, ASF has helped us improve the member experience and overall efficiency within our clubs. ”
—Pat Petrecca, CFO Fitworks
Our software is developed, created, updated and supported in-house, and can easily be integrated into any size club. Based on client feedback and market demand, we consistently offer new programs and reports without ever charging a fee to upgrade software.
This hub of member and financial information is available to all clients at no additional charge. Any information processed within the club is backed up and stored in the Online Business Center for easy accessibility online. Clubs can customize security levels for their employees and allow restrictions based on job responsibilities.
Any member who is billed by ASF has the ability to administer changes to their account through our member website. Through it they can update billing and personal information, make payments, and view attendance and payment history.
Track marketing program results, primary interests, sales closing ratios and more. An easy way to systemize your sales process and make sure your team is following through with prospective members. Once a prospect decides to join, they can easily be enrolled as a member by simply clicking a button- no need for entry into two separate systems.
Our contract entry with signature capture not only streamlines the contract entry process and saves you time, but it also eliminates data entry errors caused by illegible handwriting on paper contracts. Contracts are stored online for review by member and club personnel, but only after password verification. Electronic storage by ASF helps protect your members because you'll no longer have credit card and bank account numbers, or other sensitive information, on file in your facility.
Ring up purchases and easily process transactions via credit card, pre-paid member accounts or draft the same account your members use to pay their dues. With immediate credit card authorization built in, you can eliminate the need for a separate merchant account. All sales are tied into the inventory management system with a reconciliation feature to help prevent losses within your inventory. This Internet based application gathers sales and inventory information from all workstations and presents it in easy to use reports.
Managing trainer schedules, even independent contractors, is a snap with this program. You can set up each trainer's availability, and each time an appointment is added or changed, the program will text the trainer to notify them. Calculating your trainers' payroll will be much easier due to the program's reporting of sessions scheduled, serviced, cancelled, etc.
